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2015 Press Releases

Discover the latest news, learn about upcoming events and explore product release information for HEALTHCAREfirst.

11/05/2015 | HEALTHCAREfirst and Deyta Analytics Announce 2015 HHCAHPS Honors Recipients

Springfield, MO. – November 5, 2015 – Deyta Analytics, a division of HEALTHCAREfirst, and an industry leader in data-driven management for the home health and hospice industries, unveiled the official list of 2015 HHCAHPS Honors recipients last week at the National Association for Home Care (NAHC) Annual Meeting Welcome Reception in Nashville, TN. Established by Deyta Analytics, this prestigious annual honor recognizes home health agencies that continuously provide quality care as measured from the patient’s point of view through the Home Health Consumer Assessment of Healthcare Providers Survey (HHCAHPS). HHCAHPS Honors acknowledges the highest performing agencies by first analyzing performance on survey question 25 – Willingness to Recommend as a qualifier and then analyzing performance on 18 other survey questions that comprise the measures publicly reported on Home Health Compare over a twelve-month period.

Deyta Analytics used the HHCAHPS survey results from partnering home health agencies contained in its HHCAHPS database with an evaluation period of April 2014 to March 2015 and compared them on a question-by-question basis to the Deyta Analytics National Average. Of the agencies who qualified for the award, only those who met performance criteria on the other 18 questions and scored above the Deyta Analytics National Average on the evaluated questions were recognized with honors. View the complete recipient list and official methodology.

“We are very excited to present this prestigious award to hard-working Home Health agencies across the country. We are honored to partner with these agencies as they strive to achieve excellence in patient experience of care,” said Bobby Robertson, President and CEO, HEALTHCAREfirst.

Qualifications for eligibility included those home health agencies that were compliant and partnered with Deyta Analytics for the evaluation period. For more information about how to become an HHCAHPS Honors recipient, agencies may contact Deyta Analytics at [email protected] or 888.897.1937 x151.

About HEALTHCAREfirst
HEALTHCAREfirst provides cloud-based technologies and services to improve business and clinical operations for over four thousand home health and hospice providers across the United States. Based in Springfield, MO and one of the fastest growing providers of its kind, the company provides agency and clinical management software, cloud-based “Deyta” analytics and program management solutions, and outsourced revenue cycle management services (billing, coding, and chart audits), in any combination. HEALTHCAREfirst’s breadth of solutions offer agencies a single source to improve patient care, create operational efficiencies, increase profitability, and simplify CMS compliance. With HEALTHCAREfirst, agencies can focus on patients instead of paperwork. For more information call 800.841.6095 or visit the company’s websites at www.healthcarefirst.com and www.deyta.com.

11/02/2015 | HEALTHCAREfirst President & CEO Selected to Serve on HCTAA Advisory Board

HEALTHCAREfirst President & CEO Selected to Serve on HCTAA Advisory Board

Springfield, Mo. – November 2, 2015 HEALTHCAREfirst, the leading provider of cloud-based home health software & hospice software, revenue cycle management, and data analytics for the home care industry, announced today that President and CEO Bobby Robertson has been selected by his peers to serve as an Advisory Board Director for the Home Care Technology Association of America (HCTAA).

HCTAA is an affiliated association of the National Association for Home Care and Hospice (NAHC) and is advisory to the NAHC Board of Directors. It is organized to advance accessibility and use of technology in home health and hospice settings, as well provide a venue for home care and hospice IT professionals to discuss common issues and concerns. Additionally, HCTAA represents the interests of home health and hospice providers and vendors regarding emerging policy on technology in healthcare.

The Advisory Board for HCTAA, which is elected by association members, is the chief policy-making body of HCTAA and establishes policies for managing the affairs of the Association.

“I am honored to have the opportunity to continue to serve on the Advisory Board of HCTAA. Technology plays a vital role in enabling home care providers to make timely and accurate decisions for quality patient care, while at the same time adapting to the ever changing healthcare environment,” said Robertson. “I am excited to provide a voice not only for HEALTHCAREfirst customers, but for all home health and hospice providers across the nation.”

About HEALTHCAREfirst
HEALTHCAREfirst provides cloud based technologies and services to improve business and clinical operations for over four thousand home health and hospice providers across the United States. Based in Springfield, MO and one of the fastest growing providers of its kind, the company provides agency and clinical management software, cloud based “Deyta” analytics and program management solutions, and outsourced revenue cycle management services (billing, coding and chart audits), in any combination. HEALTHCAREfirst’s breadth of solutions offers agencies a single source to improve patient care, create operational efficiencies, increase profitability and simplify CMS compliance. With HEALTHCAREfirst, agencies can focus on patients instead of paperwork. For more information call 800.841.6095 or visit the company’s websites at www.healthcarefirst.com and www.deyta.com

09/24/2015 | HEALTHCAREfirst Unveils Mobile Solution Designed to Improve Productivity and Compliance in Home Health Care

HEALTHCAREfirst Unveils Mobile Solution Designed to Improve Productivity and Compliance in Home Health Care

Springfield, Mo. – September 24, 2015 HEALTHCAREfirst, the leading provider of cloud-based home health software & hospice software, revenue cycle management, and data analytics for the home care industry, announced the official launch of the most advanced mobile solution for tablets currently available to the home health industry.

HEALTHCAREfirst’s mobile solution, available now to home health providers nationwide, introduces a number of features that encourage accessibility, quality patient care, and regulatory compliance.

“This mobile solution has been developed with the day of the clinician, and the night of the Administrator, in mind. It’s fast and easy for field nurses and allows Administrators to sleep at night because we close the loop on clinical documentation that puts agencies at audit risk,” said Bobby Robertson, HEALTHCAREfirst President and CEO. “We have worked with top industry leaders, top information technology experts, and major Universities to develop a solution for the field that will enable home health agencies to increase productivity, ensure compliance, and improve patient outcomes.”

Features of the mobile solution include:

  • COMPLIANCEfirst Clinical Best Practices Guidance: Clinicians in the field can access information, reference care plans, and easily complete documentation. COMPLIANCEfirst automatically suggests nationally recognized care plan content and helps ensure regulatory compliance throughout the patient care process. As a result, home health providers will enjoy the benefits of reduced risk of audits or take backs as well as improved patient outcomes.
  • Auto-Syncing of Data: Seamlessly integrated with HEALTHCAREfirst’s firstHOMECARE software, the mobile solution automatically syncs to the back office when an internet connection is available, requiring no action by the user. Time spent by clinical staff on administrative tasks is reduced, allowing clinicians to maximize patient visits.
  • Ease of Use: Clear and easy to use, the mobile solution elevates clinician satisfaction and increased productivity through easily accessible schedules, messaging, and patient-associated tasks.
  • Affordable Mobility: HEALTHCAREfirst’s mobile solution was developed exclusively for Android tablets, allowing home health providers of all sizes to take advantage of the benefits of a mobile field device at an affordable price. Home health agencies can contact HEALTHCAREfirst to learn how to benefit from free tablets.

“HEALTHCAREfirst’s mobile solution was clearly designed to streamline clinical workflows and maintain regulatory compliance, ensuring the best patient care possible,” said Mary St. Pierre, RN, BSN, Former NAHC Vice President of Regulatory Affairs. “This is quite simply the easiest to use, most innovative mobile solution available in the industry. It is the technology home health has been waiting for.”

HEALTHCAREfirst’s mobile solution is now available at no charge to firstHOMECARE software users. Home health providers interested in learning more about the mobile solution for their agency should visit the company’s mobile solution site, www.radicallyawesome.com, the corporate website, www.healthcarefirst.com, or contact HEALTHCAREfirst at 800.841.6095 to schedule a personalized demonstration.

About HEALTHCAREfirst
HEALTHCAREfirst provides cloud based technologies and services to improve business and clinical operations for over four thousand home health and hospice providers across the United States. Based in Springfield, MO and one of the fastest growing providers of its kind, the company provides agency and clinical management software, cloud based “Deyta” analytics and program management solutions, and outsourced revenue cycle management services (billing, coding and chart audits), in any combination. HEALTHCAREfirst’s breadth of solutions offers agencies a single source to improve patient care, create operational efficiencies, increase profitability and simplify CMS compliance. With HEALTHCAREfirst, agencies can focus on patients instead of paperwork. For more information call 800.841.6095 or visit the company’s websites at www.healthcarefirst.com and www.deyta.com.

07/30/2015 | HEALTHCAREfirst Announces Home Health Industry Regulatory Review Webinar

HEALTHCAREfirst Announces Home Health Industry Regulatory Review Webinar

Springfield, Mo. – July 30, 2015 HEALTHCAREfirst, the leading provider of cloud-based software, services and data analytics for home health and hospice care, announced today that it is hosting a free webinar detailing the 2016 proposed rule from CMS for home health.

Presented by Mary St. Pierre, RN, BSN, MGA, HEALTHCAREfirst Consultant and former Vice President of Regulatory Affairs for the National Association for Home Care and Hospice (NAHC), and Deanna Loftus, Director of Regulatory Compliance for HEALTHCAREfirst, the webinar will review the proposed rule as well as other upcoming regulatory changes for home health.

The webinar, “Home Health Regulatory Update: 2016 Proposed Rule,” is designed for home health Administrators, Directors, Managers, Compliance Officers and others interested in possible home health Medicare regulatory changes. Topics include:

  • Home Health PPS Rates / Wage Index Update
  • Value-based Purchasing Pilot Program
  • Home Health Quality Reporting Program
  • Technical Clarifications
  • Upcoming Mandate and Industry Changes Including Home Health Recertification Clarification and Conditions of Participation
  • OASIS and ICD-10

The 90 minute webinar will be held on Thursday, August 6, 2015 at 1:30 pm CT (2:30 pm ET).

The webinar is free of charge, however advance registration is required. For more information or to register, visit the HEALTHCAREfirst website at www.healthcarefirst.com/webinars.

About HEALTHCAREfirst

HEALTHCAREfirst provides cloud-based technologies and services to improve business and clinical operations for over four thousand home health and hospice providers across the United States. Based in Springfield, MO and one of the fastest growing providers of its kind, the company provides agency and clinical management software, cloud based “Deyta” analytics and program management solutions, and outsourced revenue cycle management services (billing, coding and chart audits), in any combination. HEALTHCAREfirst’s breadth of solutions offers agencies a single source to improve patient care, create operational efficiencies, increase profitability and simplify CMS compliance. With HEALTHCAREfirst, agencies can focus on patients instead of paperwork. For more information call 800.841.6095 or visit the company’s websites at www.healthcarefirst.com and www.deyta.com.

04/23/2015 | HEALTHCAREfirst Announces Acquisition of Deyta

HEALTHCAREfirst Announces Acquisition of Deyta
Merger to Create the Home Health and Hospice Industry’s Largest Data Analytics Platform

Springfield, Mo. – April 23, 2015. HEALTHCAREfirst, the home care software solutions leader that pioneered Web-based software and services for the home health care and hospice industries, announced today its acquisition of Deyta, LLC. In this latest move to further establish its position as the premier data analytics provider in the industry, HEALTHCAREfirst plans to leverage the combined company’s collective analytic software products to offer home health and hospice providers valuable insight into financial, operational and clinical data, including OASIS scrubbing and patient/family satisfaction (Hospice CAHPS & HHCAHPS).

Since 1992, HEALTHCAREfirst has provided software and services exclusively to the home health care and hospice industries featuring the firstHOMECARE and firstHOSPICE solutions on its signature, Web-based SaaS platform. The company also delivers web-based Business Intelligence analytics, ICD-9/10 outsourced coding services, outsourced billing services and more that streamline and advance operations and care for agencies of all sizes nationwide.

Based in Louisville, KY, Deyta is a recognized leader in satisfaction and clinical quality measurement for home health and hospice. Decision support and business intelligence combined with the largest industry benchmarks for hospice and HHCAHPS provide key market data to enable agencies to improve patient care and their overall operations and profitability.

“In today’s world of payment pressures and constant regulatory scrutiny, leveraging data is a necessity to improve operations, to improve patient & family satisfaction, to improve reimbursements and to minimize risks of audit issues. We are thrilled to bring these two companies together to create the industry’s strongest and most complete data analytics solution,” says HEALTHCAREfirst President and CEO Bobby Robertson.

“While this clearly places our combined analytics offering in the lead position within the home health and hospice industry, we are eager to work with our combined customer base of thousands of agencies to drive their businesses forward, profitably, to the benefit of their patients and healthcare partners,” says Kevin Porter, President and CEO of Deyta.

About HEALTHCAREfirst
HEALTHCAREfirst provides leading-edge technologies that improve business and clinical functions to over 1,300 home health care and hospice agencies across the United States. HEALTHCAREfirst was one of the first home health care software vendors to recognize the industry’s need for high quality software applications that are accessible over the internet. Based in Springfield, Mo and one of the fastest growing providers of its kind, the company provides clients with web-available agency management software, business intelligence analytics, electronic medical record software, revenue cycle management software, billing services and coding services that ensure technology is not a barrier to patient care, but a powerful tool. HEALTHCAREfirst allows caregivers to focus on patients instead of paperwork. For more information call 800.841.6095 or visit the company’s website at www.healthcarefirst.com.

About Deyta, LLC
Partnering with thousands of hospice, home health, human services, and other healthcare organizations, Deyta simplifies data driven management, enabling our clients to overcome the avalanche of information that clouds good judgment. With Deyta, healthcare leaders make proactive decisions that strengthen financial performance, improve operational efficiency, assure CMS compliance, and provide better patient care. For more information call 888.893.1937 or visit the company’s website at www.deyta.com.

04/06/2015 | HEALTHCAREfirst and Tina Marrelli Partner to Improve Compliance for Home Care Agencies

HEALTHCAREfirst and Tina Marrelli, Home Health Industry Expert, Partner to Improve Compliance for Home Care Agencies

Springfield, Mo. – April 6, 2015 HEALTHCAREfirst, the pioneer in Web-based software and services for home health and hospice care, announced today that it has partnered with Tina Marrelli, MSN, MA, RN, FAAN President of Marrelli & Associates, Inc. to improve compliance by integrating the industry’s leading clinical guidance materials into its home health and hospice software.

HEALTHCAREfirst is incorporating recommended care standards, care plan goals and interventions from Marrelli’s, “The Handbook of Home Health Standards, Quality, Documentation and Reimbursement,” also known as “The Little Red Book.” Care standards in the handbook are derived from published research and extensive practical experience, and have been tuned for regulatory compliance. In its fifth edition, revised reprint, the book has enjoyed widespread use by thousands of home care and hospice clinicians and organizations since its original publication more than twenty years ago.

According to BKD, a leading CPA firm in the industry, health care is one of the most highly regulated industries in the United States. Thousands of health care entities have been excluded from participating in federal programs, such as Medicare and Medicaid, for violating laws. Government agencies such as the Federal Bureau of Investigation (FBI), Office of Inspector General (OIG), Department of Justice (DOJ) and Centers for Medicare & Medicaid Services (CMS) target health care fraud and abuse as high-priority areas to conduct inquiries and investigations.

Home care agencies now have software that they can rely on to help them meet the complexity of regulatory guidelines and improve their patient care. “We are thrilled to have the opportunity to work closely with Tina to develop the most compliant software solution available to home care,” said Stan Bell, Senior Vice President of Products. “Her expert guidance and input will help to ensure that our customers experience improved compliance and better efficiency.”

This clinical guidance integration will be made available in HEALTHCAREfirst’s recently announced Mobile Solution for Android. Developed with guidance from industry and information technology experts, the mobile solution ensures workflows that are conducive to faster and more compliant care documentation.

About HEALTHCAREfirst
HEALTHCAREfirst provides leading-edge technologies that improve business and clinical functions to over 18,000 users across the United States. HEALTHCAREfirst was one of the first home health care software vendors to recognize the industry’s need for high quality software applications that are accessible over the internet. Based in Springfield, Mo and one of the fastest growing providers of its kind, the company provides clients with web-available agency management software, mobile solution for Android, business intelligence analytics, electronic medical record software, revenue cycle management software, billing services, coding services and OASIS Review, ensuring that technology is not a barrier to patient care, but a powerful tool. HEALTHCAREfirst allows caregivers to focus on patients instead of paperwork. For more information call 800.841.6095 or visit the company’s website at www.healthcarefirst.com.

About Tina Marrelli, MSN, MA, RN, FAAN
Tina M. Marrelli, MSN, MA, RN, FAAN is President of Marrelli and Associates, Inc., an international health care consulting and publishing firm. She has a background in management, operations, and performance improvement. Marrelli also worked at the Medicare central office for four years on home care and hospice coverage and policy. She served on the National Hospice and Palliative Care Organization’s (NHPCO) Standards and Accreditation Committee and served as a member of the Hospice and Palliative Nurses Association’s “National Competency Project,” which published the first such standards for hospice nurses. Marrelli served as the editor of 3 peer-reviewed home care nursing publications as well as authored over 10 books. She was also the founding member of the International Home Care Nurses Organization, a platform for home care nurses across the globe, wherever in the world they practice. To purchase “The “Handbook of Home Health Standards: Quality, Documentation, and Reimbursement”, contact Tina at [email protected] or visit www.marrelli.com.

Contact:
Meghan Henry
HEALTHCAREfirst, Inc.
800.841.6095
[email protected]
www.healthcarefirst.com

02/17/2015 | HEALTHCAREfirst and Mary St. Pierre to Host Free Webinar on HH Conditions of Participation

HEALTHCAREfirst and Mary St. Pierre, Former NAHC Vice President to Host Free Webinar on Home Health Conditions of Participation

Springfield, Mo. – February 17, 2015 HEALTHCAREfirst, the pioneer in Web-based software and services for home health and hospice care, announced today that it has partnered with Mary St. Pierre, RN, BSN, MGA, former Vice President of Regulatory Affairs for the National Association for Homecare and Hospice (NAHC), to host a free webinar detailing the proposed changes to the Home Health Conditions of Participation (CoP).

The webinar, “Home Health Conditions of Participation: What You Need to Know,” is designed for home health Administrators, Directors, Managers, Compliance Officers and others interested in possible home health regulatory changes. “Home health agencies should be aware of the planned changes to the current CoP. These changes could potentially require significant adjustments to current operations and agencies should know what they are dealing with,” said St. Pierre.

Proposed regulatory changes that will be discussed include:

  • Patient rights requirements
  • Expanded documentation requirements
  • Revised professional responsibilities
  • Data-driven, agency-wide quality assessment and performance improvement program
  • Expanded patient care coordination requirements

This 90-minute webinar will be held on Thursday, February 26th at 1:30 pm Central time.

The webinar is free of charge, however advance registration is required. For more information or to register, visit HEALTHCAREfirst’s website.

About HEALTHCAREfirst
HEALTHCAREfirst provides leading-edge technologies that improve business and clinical functions to over 18,000 users across the United States. HEALTHCAREfirst was one of the first home health care software vendors to recognize the industry’s need for high quality software applications that are accessible over the internet. Based in Springfield, Mo and one of the fastest growing providers of its kind, the company provides clients with web-available agency management software, mobile solution for Android, business intelligence analytics, electronic medical record software, revenue cycle management software, billing services, coding services and OASIS Review, ensuring that technology is not a barrier to patient care, but a powerful tool. HEALTHCAREfirst allows caregivers to focus on patients instead of paperwork. For more information call 800.841.6095 or visit the company’s website at www.healthcarefirst.com.

Contact:
Meghan Henry
HEALTHCAREfirst, Inc.
800.841.6095
[email protected]
www.healthcarefirst.com