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Connectivity Tools

Having quick and easy access to physicians and payers ensures that your agency is able to spend more time on caring for patients and less on administrative tasks. HEALTHCAREfirst offers solutions that will help ease that administrative burden including:

firstCPO Physician Portal

firstCPO is a cloud-based service that makes physician interaction with your agency faster and easier by giving physicians access to common treatment, billing and administrative processes to streamline communications, track Care Plan Oversight and eliminate paper.

firstCPO is free to physicians with no additional software or hardware to purchase. It allows physicians and agencies to:

  • Quickly and easily capture Care Plan Oversight activity for billing
  • Track and sign secure documents to and from agencies completely online
  • Reduce agency time and resources spent delivering and managing paper documents
  • Shorten turnaround times for patient care activities, orders and care plans, so you can bill sooner

By bringing key processes online, firstCPO strengthens the physician/agency relationship to streamline communications, eliminate paper, reduce errors and substantially reduce administration costs of these communications.

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firstCONNECT Medicare Connectivity

With firstCONNECT from HEALTHCAREfirst, access to Medicare has never been easier or more affordable. At the click of a button on your desktop, you will experience a real-time, high-speed Medicare connection, simplifying the Medicare Direct Data Entry (DDE) claims and eligibility verification process. With no additional hardware to purchase, this CMS-approved connectivity gives you the tools you need to successfully automate the DDE process including:

Cloud-Based DDE Connectivity

  • Quickly check the status of your Medicare claims online
  • Ability to modify previously submitted claims data

Medicare Eligibility Checker

  • Compliant with CMS regulation regarding HETS submission queries
  • Send individual Medicare eligibility inquires through a web form straight to CMS
  • Receive real-time 270/271 HETS file responses indicating patient eligibility in a downloadable report

Batch File Transfer

  • Securely transfer HIPAA-compliant 837 claim files to your Medicare contractor
  • Receive 835, 999 and 277CA response files